If you are facing electricity issues like load shedding, wrong billing, or meter problems, the PESCO complaint online system is the fastest way to get help. Now you don’t need to visit offices or wait in long queues. With just a few clicks, you can submit your complaint and track it online. This article explains everything in simple steps so you can solve your problem quickly using official methods.
Table of Contents
PESCO Complaint Online System 2026
| Feature | Details |
| Service Name | PESCO Online Complaint 2026 |
| Department | Peshawar Electric Supply Company |
| Complaint Type | Billing, Load Shedding, Meter Issues |
| Mode | Online & Helpline |
| Official Website | https://www.pesco.com.pk |
| Response Time | 24–72 Hours |
| Tracking Option | Yes Available |
| Availability | 24/7 |
What is PESCO Complaint Online 2026?
The PESCO complaint online 2026 system is an official digital service that allows users to report electricity-related issues easily. Instead of visiting a physical office, consumers can now use the online portal.
This information is collected from the official website and top Google sources to ensure accuracy. The system helps improve transparency and reduces complaint resolution time.
Types of Complaints You Can Register
Common electricity issues you can report
You can submit different types of complaints through this system:
- Overbilling or incorrect bill
- Power outages or load shedding
- Meter not working or faulty reading
- Voltage fluctuation issues
- Transformer problems
These are the most common issues faced by users in 2026.
How to Submit PESCO Complaint Online (Step-by-Step)
Simple process to register complaint online
Follow these easy steps:
- Visit the official website: https://www.pesco.com.pk
- Click on the “Customer Services” section
- Select “Register Complaint”
- Enter your reference number
- Choose complaint type
- Add your details and issue description
- Submit the complaint
After submission, you will receive a tracking ID.
Benefits of Using Online Complaint System
Why online complaint system is helpful
Using the online system offers many benefits:
- Saves time and effort
- No need to visit offices
- 24/7 complaint submission
- Quick response from PESCO
- Easy tracking system
This makes it the best option for users in 2026.
Required Information for Complaint
Important details you must provide
Before submitting your complaint, make sure you have:
- Electricity bill reference number
- CNIC number
- Mobile number
- Complete address
- Complaint details
Providing correct information helps in faster resolution.
Helpline & Contact Details
If you cannot use the online system, you can contact PESCO through helpline:
- Helpline Number: 118
- Customer Care: Available 24/7
- Complaint Centers: Available in all major cities
- Website Support: Available via official portal
You can also visit the official website for more details:
👉https://www.pesco.com.pk
Tips to Get Fast Complaint Resolution
Smart tips to resolve issues quickly
Follow these tips to speed up your complaint:
- Always provide correct information
- Keep your reference number safe
- Track complaint regularly
- Avoid duplicate complaints
- Contact helpline if delayed
These tips can help you get faster results.
Conclusion
The PESCO complaint online 2026 system is a major step towards digital convenience in Pakistan. It allows users to register and track complaints easily without visiting offices. Whether it’s a billing issue or power outage, you can now solve your problem from home. Always use the official website and provide accurate details for quick resolution. This system is reliable, simple, and very useful for all electricity consumers.
FAQs
How can I check my PESCO complaint status?
You can check your complaint status by visiting the official website and entering your complaint tracking ID.
Is PESCO online complaint system free?
Yes, the online complaint system is completely free for all users.
What is the response time for complaints?
Usually, complaints are resolved within 24 to 72 hours depending on the issue.